At MISAK Commercial Brokers, we respect your privacy and are committed to safeguarding your personal data in accordance with the laws of the United Arab Emirates (UAE). This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or visit our website.
1. Information We Collect We collect information to provide better services and ensure compliance with UAE regulations. This includes:
Personal Information: Name, address, email, phone number, and other identifiable information.
Financial Information: Bank details and payment information.
Technical Information: IP address, browser type, device data, and cookies.
Additional Information: Details shared via forms, surveys, or customer inquiries.
2. How We Use Your Information Your personal data may be used for purposes such as:
Providing and maintaining our services.
Processing transactions and managing accounts.
Improving website functionality and user experience.
Communicating promotional offers, with your consent.
Ensuring compliance with legal and regulatory obligations under UAE law.
We commit to processing your information fairly, transparently, and in alignment with applicable laws.
3. Legal Basis for Processing We process your personal data under the following legal grounds:
Fulfillment of contractual obligations.
Compliance with UAE legal and regulatory requirements.
Legitimate business interests.
Consent, where explicitly provided by you.
4. Sharing and Disclosure of Information We may share your personal data in limited circumstances:
With Service Providers: Trusted third parties offering services such as payment processing or IT support.
For Legal Compliance: When required by UAE law, to protect against fraud, or to respond to legal processes.
We ensure all third parties comply with UAE data protection laws and maintain strict confidentiality.
5. Data Retention We retain your personal data only for as long as necessary to fulfill the purposes outlined or as required by UAE laws. Upon expiration of the retention period, data will be securely deleted or anonymized.
6. Your Rights Under UAE’s PDPL, you have the following rights concerning your personal data:
Access and Correction: Request access to and correction of your data.
Erasure: Request deletion of your personal data, subject to legal requirements.
Objection: Object to certain processing activities, where applicable.
Data Portability: Request transfer of your data to another entity, if feasible.
To exercise these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies Our website uses cookies to enhance your browsing experience. You may control or disable cookies through your browser settings; however, this may impact website functionality.
8. Data Security We implement robust measures to protect your data from unauthorized access, misuse, or disclosure. This includes encryption, firewalls, and regular security audits. While we strive for maximum protection, no system is entirely foolproof.
9. Updates to the Privacy Policy This Privacy Policy may be updated periodically to reflect changes in legal requirements or business practices. Updated versions will be posted on our website, with the “Effective Date” adjusted accordingly.
10. Contact Information If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us:
